Many ‘thanks’ are extended to all Broadway Bank customers who participated in our recent customer satisfaction survey. This important survey ensures that Broadway Bank is not only meeting your needs, but that we are exceeding ALL of your customer service needs.
We are happy to report that Broadway Bank scored extremely well in all areas of delivering true customer service to our customers. Check out the following synopsis from our recent customer survey:
Staff and Banking Center facilities received 98% and 97% favorable ratings. A total of 75% respondents report that Broadway Bank is ‘much better’ or ‘better’ than other financial institutions.
Importance and Excellence: Location
Importance and Excellence: Customer Service
Importance and Excellence: Products and Services
How are we doing?