iBIZ Frequently Asked Questions
Bank Smarter – Bank Faster
Why use iBIZ® Online Business Banking?
For the convenience, freedom and control it offers. As millions of people worldwide can now attest, it’s the kind of service you don't know you need until you've tried it. You can access your accounts, transfer funds, pay bills, reconcile accounts, request wire transfers, and send yourself e-mail balance alerts with the click of a mouse—all 24 hours a day, 7 days a week, from anywhere in the world. It’s simply a better, smarter, faster way to manage your money, your time and your business.
I am interested in the options listed under the additional services section of iBIZ® Professional/ Limited. How can I begin using these?
First, sign up for individual Treasury Management options so you can use these features online. Just call one of our Treasury Management sales officers at (210) 283-5659 or (210) 283-5314, or click on the email link.
How do I know that iBIZ® Online Business Banking is secure?
Our online services lead the industry with advanced security measures: 1) Secure login and multi-level user authentication; 2) Industry-standard SSL encryption to protect confidential information in transit; 3) Secure firewalls to prevent compromise from the Internet; 4) Advanced security configuration of Internet servers to provide local as well as remote protection from break-in attempts.
How do I access iBIZ® Online Business Banking?
After we review and approve your application for Online Business Banking, we will contact you to deliver login information and provide login instructions
What accounts will be available or enabled?
You can have access to all of your business accounts. Just request that all appropriate accounts are viewable when you enroll.
Who do I contact at Broadway Bank if I have any questions?
Please call one of our Treasury Management Sales Officers at (210) 283-5659 or (210) 283-5314.
How can I change my Password?
You may change your Password at any time once you have accessed your accounts online. From your welcome page, select your Administration tab located on the main tool bar. From there, go to Change Password. If you have forgotten your password, at the log in page you will be asked to answer one of three personal security questions that you have chosen. The system will then e-mail you a temporary password.
